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HP Printer not printing

  Date: Dec 05    Category: Unix / Linux / Ubuntu    Views: 566
  

I was wondering if I could get some help here on a printer problem I'm having.
When I was using the live DVD I had no problems printing, but I have never been
able to print once Ubuntu has been installed on my system. This has been from
9.04 to 9.10. I have the system completely up to date. The printer is an HP
psc-1210. This is a printer, copier, and scanner. When scanning, it prints out
a scan just as you would expect. The print cartridge is new and fresh. I lost
alot of my options that I had using XP and the software from HP, but right now I
would be happy just to be able to print out a text page.

When I try to print a page there's two options, print to file or use psc-1200.
Psc-1200 is selected and I hit the print button. The printer goes through all
the noises and movement of printing a page. There's just nothing printed on the
page.

My expe

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11 Answers Found

 
Answer #1    Answered On: Dec 05    

That is perplexing. That printer is listed in my Kubuntu 9.04 on this Wind
Notebook but I can't test it because my HP is a laserjet 1018, which works
fine... some things to consider:

- have you tried rebooting? Cycled power on the printer?
- are you sure of the printer model and double check that it is the model
you have selected in the software installation
- does the printer have any switches for alternate "modes" which might
prevent it working?
- does the printer work on other computers?
- is the data cable firmly attached and does it work with other printers?
- is the port (USB or parallel) able to be used to print to other printers?
And last but not least did you get a good install of Ubuntu? If you haven't
done much with it then consider a fresh install.

 
Answer #2    Answered On: Dec 05    

On your computer you will have several USB ports. Try them all.

Go to cups. Under Admin, when you click on Find New Printers, does it
find it?

 
Answer #3    Answered On: Dec 05    

I've tried all the suggestions below and still have the problem. It's USB
cabled btw. I haven't tried a different cable cause this printer was working
under the Ubuntu live DVD and under XP. I think I even used it with my laptop
before. I only have this printer too. I didn't install any software, the
option mentioned before was what the OS found. The OS seems like it was a good
install. I used a DVD that was from a Linux magazine and then upgraded to the
current ver of 9.10. I never used any installed version that has worked with
the printer, just a live version.

I really don't think it's a USB port problem or a cable problem. I'll dig out a
live DVD and see if I can get it to print in the next day.

Some of the other questions I'd like to answer here.....

"You do need to maker sure you choose the driver that has hpijs in it." - When
it comes to installing anything in Ubuntu, I'll need some help. I haven't a
clue as to what hpijs is, but of course I could google it.

"Go to cups. Under Admin, when you click on Find New Printers, does it
find it?" - Again, clueless as to what cups is, but I could follow directions.

 
Answer #4    Answered On: Dec 05    

Ok when you click "System --> Administration --> Printing (Cups)" is the
proper printer installed in this dialog box?
If it matches the model now check the printer by right clicking and
choosing "Properties".
In the box that says Make and Model is there an hpijs in the description?
You can always do a new printer setup of that printer by clicking on the
"New" dialog in the Printing Configuration.

Most people call it Cups because that is what the underlying software
that runs the printing is called.
If you got it to print with the live CD(DVD) then it most likely is not
the printer or the cable.. I have had the same problem with 8.10 and 9.04.
Until 9.10 came out I had to stick with 8.04 because of my HP Laserjet
printer which is parallel and it would work fine with the Live CD then
balk after full install.

Within Ubuntu installing most hardware is similar to Windows you just
have to think outside the box and forget what you remember of Windows.

Lastly did you upgrade from 9.04 to 9.10 or did you do a full install of
9.10?

 
Answer #5    Answered On: Dec 05    

I think the proper printer is installed. When I go to System -->
Administration --> Printing, "psc-1200-series" is what it's telling me. The
printer is a HP psc-1210xi.
-There is "hpijs" in the properties description of the printer.
-I did a new install and I got the same results. It found the same printer as
it did on the first install. When I did a test page, it came up blank, even
though it went through the actions of printing a page.
-This was an upgrade from 9.04 to 9.10.

A couple of things I'd like to report that I've done since the last time I
posted. I've tried to use the live CD 8.10 and I was only able to barely print
the first time I printed. It was barely visible. Now when I try to print a
line of text, nothing shows up, and I get a message of "Printer
'psc-1200-series' is low on ink." The thing is that I do a scan and it prints
out just fine. Plus this is a new refilled cartridge. I never had a chance to
print *one page* with it. The store at the time did a test of the cartridge and
said it was working fine. They did a print strip with it too at the time of
filling it.

When I use the printer with my desktop, I don't get any message of "Printer
'psc-1200-series' is low on ink."

 
Answer #6    Answered On: Dec 05    

To install anything you use Synaptic. Start it, type in your user password,
click on the Search button and type in what you are looking for - that's the
hard part!

When you find it, click on the green checkmark on the toolbar and it will do
the rest. You do need a live Internet connection. A lot of the stuff listed
will make no sense to you but there are lots of real gems of programmes too!

 
Answer #7    Answered On: Dec 05    

I had a similar problem with a Canon printer under Kubuntu on the service
laptop. It recognized the printer but could not print anything. The Katastrophe
program came with some message errors. I will retry.
I always managed to print very well with my former HP Photosmart under Ubuntu.

 
Answer #8    Answered On: Dec 05    

Basically to add a printer you need a to have the drivers and something that
links the computer up with the driver and controls the printing process.
CUPS is the intermediary. It stands for common Unix printing system and it
was developed by Apple for OS/X which is a Unix derivative, like Linux.
CUPS is a print server, spooler and scheduler all in one.

CUPS is installed by default with most distros. You still have to install
the printer so that you can use CUPS. Each desktop environment has a
different method of installing a printer. In KDE it is done in the System
Settings control panel and in GNOME it is done from System, Administration,
Printing.

Also useful is Foomatic. It is a filter that works with CUPS and handles PPD
(drivers) files and works with other utilities such as HPIJS from HP. Since
it handles drivers, you need to have Foomatic installed. Also useful is
Gutenprint. It includes most, but not all drivers. You will also find some
extra drivers for some printers in the miscellaneous text sections of
Synaptic. Don't go there until you have exhausted other possibilities.
Note: Not all printers are supported. There are some that will never work in
Linux and some that only partially functional. Fortunately printers are
cheap and you can often buy them on sale for little more than the cost of
new cartridges. (Which makes the environmentalist in me cringe.)

So:

Open Synaptic (System, Administration) and Search (not quick search) for
CUPS, Foomatic and Gutenprint. Make sure all are installed. If not, install
them. In addition, if your printer is HP then you can install HPLIP.

To install a printer, Go to System, Administration, Printing and choose New
Printer.This gives a visual guide:
www.freesoftwaremagazine.com/.../printing_ubuntu

This is your printing bible: https://help.ubuntu.com/community/Printers

Sorry, but I am in KDE so I can't step you through it. (I have given up
GNOME in my own little protest until they remove Mono.) :)

 
Answer #9    Answered On: Dec 05    

I opened Synaptic and Searched for CUPS, Foomatic, Gutenprint, and HPLIP. On
all of these there were aspects of the program installed, and parts uninstalled.
Not really sure if everything I need is installed or not. The links at the end
of your reply looks very helpful. I'll be looking into them for more clues.

 
Answer #10    Answered On: Dec 05    

I've tried some things on this page,
https://help.ubuntu.com/community/HpAllInOne Seems like I have five errors that
appear. After executing 'sudo apt-get install python-qt4' , then 'sudo
hp-setup', then 'sudo hp-check -r', both commands yield 5 errors;

error: 5 errors and/or warnings.

Summary of needed commands to run to satisfy missing dependencies:
sudo aptitude install --assume-yes cupsddk cupsddk-drivers
sudo aptitude install --assume-yes policykit policykit-gnome
sudo aptitude install --assume-yes python-qt4-dbus
sudo aptitude install --assume-yes python-reportlab

This may seem like a stupid question, but do I these four installs? Also if you
look at the bottom of the page I posted above, if you look at the end of the
page, after "Setting up printers to use hplip." The person is referring to the
same printer I have. I run the command he states,
<i>
"Step 1: run synaptic (system > admin > synaptic). Put in your password, and
search for 'hplip'.

Install all three packages, then move to step two. " </i>

But there are 11 packages to choose from, not 3. This is also what I'm trying
to do too. Install some of the functionality I had under XP.

 
Answer #11    Answered On: Dec 05    

There are tabs when you print check that ink saving is not being used for
some strange reason. I do think that what you have experienced is abnormal
and credit you with a good deal of patience. I hope that it pays off for
you.

 
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