He is using Chromium, not Chrome. My Chromium has Bookmarks and a Star to
Add bookmarks to the right of the url window. Perhaps this happened as a
result of settings being reset. Try adding a Bookmark and see what happens.
Does it show? Try the Bookmarks Manager by clicking on the wrench and see if
you have any bookmarks. If not then I would completely remove and reinstall.
Backup first if the bookmarks are there, but not showing for some reason.