I'll agree there. I had trouble upgrading to Intrepid Ibex - a game I
had installed was reporting problems during the upgrade. I sent a bug
report - and within 24 hours a fix was up and running. Truly amazing
support - especially when you think that we don't give these guys a
penny! I had trouble with Windows previously, and despite paying good
money for the system - could i get support when things went wrong?
Wasn't easy and took forever...