It is hard for non-UK members to troubleshoot as we don't have access to the
BBC. Supposedly the latest version of Ubuntu comes with BBC compatibility built
in, but it only shows if you are in the UK. When you choose your location at
installation it saves the settings and you cannot download or use services that
do not permit it. There are several media sites in Europe that are only
available there and when you try to access them from here (Canada), it will tell
me that it is not available in my area yet. Sometimes this is for copyright
reasons and sometimes it is for their own technological reasons. The result is
the same in any case. They know where you are and they can shut you out.
BBC itself has a history of trying to thwart open source. At one time you could
only use IE and Windows, but there was a loud outcry and the BBC only grudgingly
gave in, opening their service to Firefox and non-Windows Oses. Shuttleworth of
Canonical has worked closely with the BBC to let it work on the latest version
(8.10) of Ubuntu/Kubuntu, etc. When 8.10 came out the flash videos of Ubuntu all
featured the BBC working on it as if it was somewhat of a triumph.