Yes I even had one delivered DOA. Most companies will
replace them just check the website for RMA instructions.
Crackling sounds are not good at all- its only a matter of time.
Western Digital and Seagate are both very good about replacing bad
HD's no need for receipts, they keep records by the serial numbers.
One of mine was 2 yrs old and purchased in another state I don't even
remember where, but Seagate replaced it no questions asked, since it
was still in warranty.